Terms & Conditions

Last Updated: October 1, 2026

Welcome to Icomax Techno Polymers. These Terms & Conditions govern your access to and use of the website icomaxseals.com and your interactions with Icomax Techno Polymers regarding our products and services.

By accessing this website, submitting an enquiry, requesting a quotation, or purchasing products from Icomax Techno Polymers, you agree to comply with these Terms & Conditions.

1. About Icomax Techno Polymers

Icomax Techno Polymers specializes in industrial sealing products and solutions, including hydraulic seal kits, rubber O-rings, oil seals, PTFE seals, pneumatic seals, wiper seals, wear rings, and customized sealing solutions.

We serve industrial customers and businesses requiring sealing products for various machinery, equipment, hydraulic, pneumatic, and industrial applications.

2. Use of Our Website

By using this website, you agree to:

• Use the website only for lawful purposes.
• Provide accurate information when submitting an enquiry or quotation request.
• Not misuse, damage, disrupt, or attempt to gain unauthorized access to the website.
• Not use website content for fraudulent, unlawful, or unauthorized commercial purposes.
• Not attempt to interfere with the security, functionality, or operation of the website.

We reserve the right to restrict access to the website where we reasonably believe these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to provide accurate information regarding our products, including product descriptions, specifications, applications, materials, dimensions, images, and other technical information.

However, product specifications may vary depending on:

• Product type
• Material composition
• Size and dimensions
• Application requirements
• Customer-specific requirements
• Manufacturing specifications
• Customization requirements

Images displayed on the website are for illustrative purposes and may not always represent the exact appearance, dimensions, or configuration of the supplied product.

Customers should confirm the required specifications with our sales or technical team before placing an order where precise technical compatibility is required.

4. Product Suitability

The customer is responsible for providing accurate information regarding the intended application, equipment, operating conditions, dimensions, pressure, temperature, media, material requirements, and other relevant technical specifications.

Icomax Techno Polymers shall not be responsible for product failure resulting from:

• Incorrect product selection
• Incorrect dimensions provided by the customer
• Incorrect application information
• Improper installation
• Improper storage
• Misuse of the product
• Operating conditions outside the recommended specifications
• Modification of the product
• Normal wear and tear

Where required, customers should consult our technical or sales team before finalizing product specifications.

5. Quotations

Quotation requests submitted through the website do not constitute a confirmed order.

All quotations are subject to product availability, technical specifications, quantity, material requirements, delivery location, applicable taxes, and other commercial conditions.

A quotation may contain specific validity periods, prices, payment conditions, delivery terms, and other requirements.

The terms stated in the applicable quotation or purchase order confirmation shall govern the relevant transaction.

6. Orders and Order Confirmation

An order shall be considered accepted only after confirmation by Icomax Techno Polymers.

We reserve the right to refuse, modify, or cancel an order where necessary due to:

• Product availability
• Technical incompatibility
• Incorrect specifications
• Pricing or quotation errors
• Customer information errors
• Payment issues
• Manufacturing limitations
• Unforeseen circumstances

For customized or specially manufactured products, cancellation may not be possible once production has commenced.

7. Custom and Special Requirements

Icomax Techno Polymers may provide customized sealing products according to customer requirements.

Customers are responsible for providing accurate drawings, dimensions, specifications, samples, technical information, or other information necessary for customization.

Any customized product shall be manufactured according to the specifications agreed upon between the customer and Icomax Techno Polymers.

Changes requested after production has started may result in additional costs, revised delivery schedules, or rejection of the change request.

8. Pricing and Taxes

Product prices may vary based on:

• Product type
• Material
• Dimensions
• Quantity
• Customization
• Packaging
• Delivery location
• Applicable taxes and charges

Unless specifically stated otherwise, prices provided through quotations may not include all applicable taxes, transportation charges, or other additional costs.

The final price applicable to an order shall be the price confirmed by Icomax Techno Polymers.

9. Payment

Payment terms shall be communicated through the applicable quotation, invoice, purchase order confirmation, or other commercial communication.

Customers agree to make payments according to the agreed payment schedule.

Failure to make payment within the agreed period may result in:

• Delayed dispatch
• Suspension of further processing
• Cancellation of the order
• Additional applicable charges
• Other remedies available under the applicable commercial agreement

10. Delivery

Icomax Techno Polymers makes reasonable efforts to dispatch products within the agreed delivery period.

Delivery timelines may vary depending on:

• Product availability
• Manufacturing requirements
• Quantity ordered
• Customization
• Courier or transport availability
• Delivery location
• Public holidays
• Weather conditions
• Unforeseen events

Any delivery timeline provided by Icomax Techno Polymers is an estimate unless expressly agreed otherwise in writing.

Delays caused by third-party transport providers or circumstances beyond our reasonable control shall not automatically constitute a breach of these Terms & Conditions.

11. Inspection of Products

Customers are encouraged to inspect products and packaging upon delivery.

If products are received in a damaged condition, the customer should notify Icomax Techno Polymers as soon as reasonably possible and provide supporting information, photographs, invoice details, and other relevant documentation where required.

Claims relating to shortages, incorrect products, or visible transportation damage should be reported promptly after delivery.

12. Returns and Replacements

Returns and replacements are subject to the applicable commercial agreement and the nature of the product.

Standard products may be considered for return or replacement where a valid manufacturing defect, incorrect supply, or other confirmed issue is identified.

Customized, specially manufactured, or customer-specific products may not be eligible for return unless the issue is attributable to a confirmed manufacturing defect or incorrect supply by Icomax Techno Polymers.

Products that have been improperly installed, modified, damaged, contaminated, or misused may not qualify for replacement.

Any return must receive prior authorization from Icomax Techno Polymers.

13. Product Warranty

Where a product warranty is specifically provided, the warranty shall be governed by the terms communicated with the relevant product, quotation, invoice, or commercial agreement.

Unless expressly stated otherwise, no warranty shall apply to damage or failure resulting from:

• Improper installation
• Incorrect application
• Incorrect product selection
• Excessive pressure or temperature
• Chemical incompatibility
• Improper storage
• Unauthorized modification
• Mechanical damage
• Normal wear and tear
• Use outside recommended operating conditions

Customers should contact Icomax Techno Polymers for product-specific warranty information where applicable.

14. Intellectual Property

All content appearing on icomaxseals.com, including:

• Company name
• Logo
• Product images
• Product descriptions
• Text
• Graphics
• Website design
• Photographs
• Technical content
• Videos
• Branding materials

is owned by or licensed to Icomax Techno Polymers unless otherwise stated.

No website content may be copied, reproduced, modified, distributed, published, or commercially exploited without prior written permission.

15. Technical Information

Technical information provided on the website is intended for general informational purposes.

Customers should verify application-specific requirements before selecting and installing a sealing product.

The final responsibility for determining the suitability of a product for a particular application rests with the customer unless Icomax Techno Polymers has expressly agreed in writing to provide application-specific technical responsibility.

16. Third-Party Links and Services

Our website may contain links to third-party websites, services, payment providers, logistics providers, or other external resources.

These third-party services operate independently and may have their own terms and privacy policies.

Icomax Techno Polymers is not responsible for the content, availability, security, or policies of third-party websites or services.

17. Website Availability

We make reasonable efforts to keep the website accessible and operational.

However, we do not guarantee that the website will always be:

• Available without interruption
• Free from technical errors
• Free from viruses or harmful components
• Completely accurate or up to date

Website maintenance, technical problems, hosting issues, network failures, or other circumstances may temporarily affect availability.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Icomax Techno Polymers shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded.

This may include losses arising from:

• Production downtime
• Loss of business
• Loss of profits
• Loss of anticipated savings
• Equipment downtime
• Business interruption
• Third-party claims

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

19. Force Majeure

Icomax Techno Polymers shall not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control.

Such circumstances may include:

• Natural disasters
• Fire
• Flood
• War
• Government restrictions
• Strikes
• Transportation disruptions
• Supply-chain interruptions
• Power failures
• Technical failures
• Epidemics or pandemics
• Other unforeseen circumstances

Where such circumstances occur, reasonable efforts will be made to minimize the impact on customers.

20. Privacy

Your use of our website is also governed by our Privacy Policy.

Information submitted through enquiry forms, contact forms, quotation requests, or other website functions may be used for responding to enquiries, providing quotations, processing orders, customer support, and other legitimate business purposes.

Please review our Privacy Policy for additional information regarding the collection and use of personal information.

21. Changes to These Terms

Icomax Techno Polymers may update these Terms & Conditions from time to time.

Changes will be published on this page, along with an updated “Last Updated” date.

Customers are encouraged to review this page periodically.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from the use of this website or commercial transactions with Icomax Techno Polymers shall be subject to the jurisdiction of the appropriate courts in India, unless otherwise agreed in writing.

23. Contact Us

If you have any questions regarding these Terms & Conditions, products, quotations, orders, or other matters relating to Icomax Techno Polymers, please contact us.

Icomax Techno Polymers

Phone: +91 93307 46185

Email: info@icomaxeals.com

Website: icomaxseals.com

GST No.: 19LIZPK1990F1ZA

By accessing and using icomaxseals.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.